STORIES
  • SHIPPING

     

     

    HOW MUCH DOES SHIPPING COST WITHIN USA & CANADA?

    We offer free shipping within Canada & USA on orders over $300 USD.  For faster options, we offer flat rate shipping that will be calculated at checkout based on the order value. 

     

    DUTIES & FEES WITHIN THE USA

    All orders on Blankets and Throws under $800 will ship duty free automatically.  For orders on Blankets and Throws over $800, we will provide all the necessary paper work to broker your order into the USA hassle free, and free of charge if you can provide us with your tax ID or SSN#.  All items are shipped from Canada. 

     

    DUTIES & FEES WITHIN CANADA

    All orders are shipped from Canada and do not incur any additional costs for duties within Canada.  

       

    HOW MUCH DOES SHIPPING COST ANYWHERE OUTSIDE OF NORTH AMERICA? 

    We offer shipping outside North America based on the best carrier rates.  Rates will be calculated at checkout based on the order value. 

       

    HOW FAST IS YOUR SHIPPING? 

    Most of our orders are shipped within 24-72 hours of purchase from our warehouse in the great white north (Canada), pending availability and credit verification.  Once your order is shipped, we estimate you will receive your order within 2-7 business days of its ship date. If you need your item(s) sooner, you can upgrade your shipping option.  Please allow 24-72 hours for your order to ship, in addition to travel time. The timing of our shipments may vary, but rest assured we work our hardest to get you your order as quickly as possible. Any additional shipping costs are non-refundable.

    We do not pick, pack or ship on the weekends or Canadian / U.S holidays.

     

    HOLIDAY SHIPPING TIMELINES

    Please refer to carrier options at checkout.  Although we do our absolute best to pick and pack your orders as quickly as possible, we cannot guarantee delivery dates.  Please refer to the tracking number provided and contact the carrier with any questions related to shipping & delivery.

    We do not pick, pack or ship on the weekends or Canadian / U.S holidays.

     

    PROMOTIONS

    Promotional incentives and discounts cannot be combined with any other offers or discount codes.  Discounted items are final sale and are not eligible for exchange or credit.

     

    DELAYED SHIPPING DUE EXTERNAL FACTORS

    We provide the best available shipping services, and work with the most reliable couriers, however, shipping times may be increased due to external factors relating to weather or natural disasters. Once orders are shipped, please refer to your order tracking to obtain any information on your order status and contact the shipping provider for any further assistance.